RESNET Support Team

Steve Baden

Executive Director

Steve Baden has worked in the residential energy efficiency field for over twenty five years, including eighteen years with home energy ratings and energy mortgages on both the state and national levels, and ten years administering a state energy office. Mr. Baden initiated the “Warm Homes for Alaskans Initiative” which received the “”1993 National Award for the Most Outstanding State Housing Program”” from the National Council of State Housing Agencies. Steve was also awarded “Lifetime Achievement Awards” from the U.S. Department of Energy and RESNET.

Cardice Howard

Deputy Director

Cardice Howard brings 27 years of operations management experience as an insulation contractor in the Dallas/Fort Worth, Texas market along with her passion as an insulation Industry advocate to the RESNET team. Cardice has worked as an insulation contractor, developing and maintaining cohesive relationships with builders, code officials, sales and operations staff. Ms. Howard built teams to support over $2 million in sales per month in the Dallas/Fort Worth market, focusing on business development and strategic planning.

Laurel Elam

Director of Quality Assurance Administration and Standards

Laurel Elam has been with RESNET since 2010. She started as RESNET’s Conference Coordinator and in 2013 began also serving as Quality Assurance Manager. She is now RESNET’s Director of Quality Assurance Administration and Standards. Ms. Elam graduated from Appalachian State University, with a degree in Appropriate Technology and a minor in Sustainable Development and began her career in the industry in 2004 working in at the Appalachian State University Energy Center.

Ryan Meres

Programs Director

Ryan has 10 years of experience in energy efficiency, energy policy and building energy codes and has published more than two dozen case studies, reports and resources on those topics.

Valerie Briggs

Communications Director

Valerie served as the Director of Marketing and Business Development at North American Technician Excellence (NATE), overseeing business development, advertising, marketing, and public relations activities for the organization. Prior to joining NATE, Ms. Briggs worked as Senior Director of External Communications and Marketing Outreach for the National Community Pharmacists Association (NCPA), a national health care trade association representing the interests of the owners of over 23,000 independent retail pharmacies. She was previously responsible for marketing and training for the Social Security Administration’s Ticket to Work Program, a healthcare and employment program for people with disabilities.

Scott Doyle

RESNET Technical Director, Quality Assurance and Training

Scott Doyle joined the HERS® industry as a HERS® Rater in 2003. Since being certified as a rater Scott has inspected and tested the energy performance of thousands of homes across a variety of construction types and climate zones. In 2007 he became a RESNET certified Quality Assurance Designee and Trainer. Mr. Doyle oversaw quality assurance activities for EnergyLogic and five other RESNET HERS® Rating Providers. This involved quality assurance oversight of nearly 10,000 homes annually that were HERS® rated. From 2008-2014, as a Rater Trainer, Scott trained hundreds of energy professionals across the U.S. using a variety of formats including field, classroom, and e-learning

Billy Giblin

Quality Assurance Field Specialist

Billy Giblin has worked in the high performance building and energy efficiency industry for over ten years. He started this work with a general contractor performing new and retrofit construction. Billy later earned a degree in Energy Management, an energy efficiency engineering program. He went to work with Nexant in 2010, providing quality assurance for utility new home programs and state existing home programs. Billy has been an active HERS® Rater since 2011 and is both a LEED for Homes Quality Assurance Designee and a RESNET Quality Assurance Designee. He has completed over a thousand QA field inspections and performance tests of HERS® rated new homes, as well as QA review of thousands of energy models. Billy played a prominent role in Utah in HERS® Rater training, mentoring and technical support, as well as providing QA, training, and technical support to builders and trade contractors. His previous outdoor education and guiding experience has given him the skills to mentor and motivate people of all ages and abilities, and he utilizes these skills to train and mentor professionals in the high performance home industry.

Rick Dixon

RESNET ANSI Standards Manager

Professional background: Chief Engineer, Fenestrations Test Lab, University of Florida, Solar Energy and Energy Conversion Laboratories;  Florida Energy Code Program Manager; Florida Energy Code, Appliance Efficiency, Building Energy Rating System, Radon Standards, Florida Accessibility Code, Modular Building Codes, and State Minimum Building Codes Office Programs Administrator; Executive Director of the Florida Building Commission, State of Florida; Standards Manager, RESNET. Florida Registered Professional Engineer, retired; Florida Certified Building Code Administrator, retired. National Codes and Standards activities: ASHRAE Standard 90; ASHRAE Standard 62; Council of American Building Officials (CABO) Model Energy Code; International Codes Council (ICC) International Energy Conservation Code.

Faye Berriman


Faye Berriman is a professional accountant, holding degrees from California State University, Northridge in Accountancy and in Business Management. She is a member of the American Institute of Certified Public Accountants and the California Society of Certified Public Accountants. Keenly interested in the nonprofit community both professionally and as a volunteer, with over 35 years experience, she has served on many nonprofit boards and currently serves as a Board Member of Family Hope Center, Inc. and Southern California Conferences for Undergraduate Research. As an accountant Faye has been responsible for planning, budgeting, executing, supervising, and concluding all areas of audits for nonprofit organizations as well as compilation, consulting, and tax services. Faye also has performed internal audits, internal control, operating efficiency, and expense reduction reviews, and has researched and implemented programs for resource development. Faye has also lectured professionally on nonprofit financial accounting and reporting requirements.

Emma Bennett

Standards Development and Events Manager

Emma is a South Dakota native educated at Point Loma Nazarene University in San Diego, CA. She has worked with various associations in the energy efficiency field since 2014. Her work included providing secretariat support to these organizations.

Neal Kruis

RESNET Energy Modeling Director
Neal Kruis has been developing building energy modeling software since 2007. He is the Vice President of Big Ladder Software and has been contracted as RESNET’s Energy Modeling Director since 2018. He has a Ph.D. in Architectural Engineering from the University of Colorado at Boulder. Neal is a core developer of the Department of Energy’s EnergyPlus simulation engine and the California Simulation Engine (CSE) used for residential Title 24 compliance calculations. He is an active member of ASHRAE Technical and Standards committees (TC 4.7 “Energy Calculations”, SPC 140 “Method of Test for Evaluating Building Performance Simulation Software”, SPC 205 “Representation of Performance Data for HVAC&R and Other Facility Equipment”, SPC 229 “Protocols for Evaluating Ruleset Implementation in Building Performance Modeling Software”). Neal also serves on the board of the U.S. affiliation of the International Building Performance Simulation Association (IBPSA-USA).

Christine Do

Quality Assurance Analytics Manager

Christine is a graduate of the University of California, San Diego with degrees in Political Science and Neuroscience, and completed graduated studies in Public Policy – Data Analytics at Georgetown University.  With a well-versed background in nonprofits and policy work, Christine has well-rounded experience in data analytics. Her past experiences with corporations and nonprofits alike has strengthened her skills to support professionals in the industry in all aspects. As a California native, she is a big fan of the Los Angeles Lakers, surfing, and truly believes that you can never spend too much time at the beach.

Carl Chidlow

RESNET Washington Representative

Clara Hedrick

Administrative Coordinator

With her varied nonprofit administrative and management experience, Clara Hedrick assists with RESNET standards development, general administration, and event planning. Clara is based in Salt Lake City, Utah.