Quality assurance shouldn’t feel mysterious—or intimidating. It should be clear, practical, and something the entire RESNET® community believes in. That’s the idea behind HERS® IQ. HERS IQ is RESNET’s new, ongoing campaign to strengthen quality assurance across the HERS ecosystem. Think of it as a shared effort to improve everyone’s “IQ” about QA—so Raters, Providers, Builders, and program partners all have the knowledge, tools, and confidence to deliver ratings that are accurate, consistent, and credible. What HERS IQ Is All About HERS IQ is built on three simple goals: • Transparency – clear expectations and open communication about how quality assurance works. • Credibility – ensuring every HERS rating stands up to scrutiny. • Support – helping Raters and Providers succeed, not just policing them. Over the coming months, RESNET will roll out new policies and resources as part of the HERS IQ campaign. These updates aren’t just about new rules—they’re about making QA easier to understand and easier to get right. Why This Matters The value of a HERS rating depends on trust. Builders rely on it. Lenders and utilities rely on it. Code officials and policymakers rely on it. Most importantly, homeowners rely on it. HERS IQ is about protecting that trust. What You’ll See From HERS IQ As part of the campaign, RESNET will release updates that cover areas such as: • What Qualifies as a Rating Company • How QA Investigations are Initiated • RESNET’s Code of Ethics • How to transfer the HERS Rater of Record • Compliance Trends These updates are designed to make quality assurance more transparent and consistent. What’s Next HERS IQ isn’t a one-time program—it’s an ongoing commitment. As new policies are finalized, RESNET will share them through clear announcements and webinars so everyone knows exactly what’s changing and how to stay in compliance Together, we can raise the QA IQ of the entire industry.
