A common quality assurance challenge in the HERS® industry is when a rating is started but can’t be completed by the original HERS Rater—leaving builders stuck with incomplete projects and no clear path forward. The new Transfer of HERS Rater of Record Policy, part of the HERS® IQ campaign, creates a clear process to responsibly move the rating forward and finish the job. What This Policy Is About The Transfer of Rater of Record Policy provides clear, consistent rules for responsibly completing unfinished or unregistered ratings by a new Rater. In simple terms: • If a HERS Rater in good standing started the rating and • The original Rating Company can no longer complete the work and • Proper documentation exists Then the rating can be transferred to a new HERS Rater of Record, and the project can move forward This policy keeps builders from being stranded, protects homeowners, and preserves the integrity of the HERS rating system. What the Policy Covers The guidance explains how to handle transfers in a consistent, transparent way, including: • When transfers are allowed • What documentation must be in place • How verification and oversight must occur • What evidence is acceptable to support data completeness and reliability • How Providers and QADs manage QA and registry reporting obligations What’s Next RESNET will continue to share additional tools, guidelines, and implementation details as part of the HERS IQ campaign. For full details, see RESNET’s policy on the Transfer of HERS® Rater of Record.
