Home >Articles >RESNET Quality Assurance Field Specialist Position Opening

RESNET Quality Assurance Field Specialist Position Opening

Nov 21, 2017

The Residential Energy Services Network (RESNET), a non-profit membership organization, has over two decades of experience setting the standards for quality for the HERS® Rating industry. To date over 2 million homes have been HERS® Rated through RESNET. For more information go to www.resnet.us A key function of RESNET in meeting its goal of ensuring quality of HERS® Ratings is quality assurance oversight of HERS® Rating Providers.

To accomplish the goals of enhancing the consistency of HERS® Ratings, RESNET is seeking candidates for a full time Quality Assurance Field Specialist. Ideal candidates will be passionate about energy efficiency and building performance as well as being familiar with the industry. Certification as a RESNET Quality Assurance Designee is required. This is a full-time, home-based position. This position requires a significant amount of overnight travel.

The Quality Assurance Field Specialist reports directly to the Quality Assurance Manager. RESNET will have a team approach to quality assurance so all quality assurance positions will work closely together to accomplish the goals in the annual work plan.

Requirements for this new position will include:

I. Field Monitoring of RESNET Providers and their QADs/Quality Assurance Contractors
II. Field Investigation of Compliance and other Complaints
III. Assist Quality Assurance Manager with Formal Training of Quality Assurance Agents
IV. Investigate Anomalies and Results Collected Through the Evaluation of Ratings in QA Genie as directed by QA Manager and assist in using QA Genie to inform the activities of RESNET QADs/Quality Assurance Contractors
V. Provide Mentoring, Support and Regular Communications to RESNET QADs/Quality Assurance Contractors
VI. Provide Field Training to RESNET QADs/Quality Assurance Contractors
VII. Technical Support for RESNET Management
VIII. Other Duties as Assigned

Necessary Skills:

  • Previous experience as a Home Energy Rater and
  • Working knowledge of RESNET Standards
  • RESNET Quality Assurance Designee
  • Excellent verbal and written skills
  • Outstanding Microsoft Office skills
  • Proven ability to plan and execute work plans
  • Creative and critical thinker
  • Proven ability to develop, maintain and leverage critical professional relationships
  • Attention to detail
  • Flexible team player
  • Self-starter
  • Experience and Education

Experience with:

  • Previous experience as a Home Energy Rater and RESNET Quality Assurance Designee
  • Training and mentoring
  • Working from home

Education: Bachelor’s degree in a related field is desired.

More about the position:

  • Driver’s license required
  • Travel will be required
  • This is an “at will” position with a 3 month probationary period
  • Paid vacation and sick leave are included
  • Medical insurance coverage is a benefit provided by RESNET to its employees
  • Salary and compensation commensurate with qualifications and experience


Applicants are considered for all positions without regard to race, color, creed, religion, age, national origin, alienage or citizenship status, gender, sexual orientation, gender identity, marital or partnership status, disability, military status, veteran status, or predisposing genetic characteristics. RESNET does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations of requests for necessary accommodation will be made on a case-by-case basis.

Please submit a cover letter, your resume and a list of three references to Laurel Elam, RESNET Accreditation and Quality Assurance Director at laurel@resnet.us. Job references will not be contacted without your permission.