“What raters do makes the difference. Supporting them protects the credibility of the entire ecosystem.” “Energy and water performance are not abstract. They are measurable, verifiable, and they matter to families.” “My role is to protect what works, listen carefully, and help RESNET adapt without losing what makes it special.” In the first RESTalk episode of 2026, Bill Spohn welcomes Shelby Gatlin, the new Executive Director of RESNET®, for a thoughtful conversation about leadership, credibility, and the future of home energy ratings. Shelby shares her professional path from conservation-focused work and regulatory advocacy into the residential energy efficiency space, including years spent navigating operational growth and industry change. Shelby explains why RESNET’s voluntary standards, third-party verification, and ecosystem of trust matter now more than ever, especially as affordability, comfort, and long-term household costs take center stage. She emphasizes that energy and water performance are not abstract concepts, but measurable outcomes that directly impact homeowners. Throughout the discussion, Shelby underscores the critical role of raters and providers in protecting the integrity and credibility of RESNET programs. Looking ahead, Shelby outlines her leadership approach: • build on what already works • listen closely to stakeholders • modernize systems where clarity and transparency are needed, and • preserve what makes RESNET unique We close with Shelby sharing her excitement for her first RESNET Conference as Executive Director and her commitment to empathy, collaboration, and trust across the industry. Listen to the full episode here.
