“You can’t manage what you can’t measure.”— Peter Drucker In this insightful episode of RESTalk, host Bill Spohn welcomes Scott Doyle, RESNET’s Managing Director of Quality Assurance (QA), for a comprehensive update on what’s ahead in the world of RESNET QA. Scott unpacks the most significant changes hitting the RESNET registry, Chapter 9 standards, and the RESNET QA® app—all designed to modernize, streamline, and strengthen the QA process. The conversation delves into how these updates will affect HERS® raters and providers, with a major focus on the ENERGY STAR QA/QC program. Scott outlines the move toward increased documentation, real-time oversight, and the eventual integration of automation and AI into RESNET’s workflow. With the industry’s expectations for speed and accuracy climbing, these changes aim to ensure trust, defensibility, and better service. He also gives a call to action: start adapting now by reviewing ENERGY STAR Field Checklist Revision 14. Whether you’re a RESNET accredited provider, Quality Assurance Designee (QAD), or HERS rater, this episode equips you with both the “why” and the “what’s next” behind the QA evolution—and how to stay ahead of the curve. Scott’s LinkedIn: https://www.linkedin.com/in/scott-doyle-84750823 Link to RESTalk Episode 134: Boosting Efficiency: How RESNET’s QA App Is Transforming the Industry ENERGY STAR National Field Rater Checklist, Rev 14 RESNET QA Compliance Specialist Job Posting: https://www.resnet.us/articles/job-posting-resnet-qa-compliance-specialists-regional-positions/ Listen to full episode here. Note: The media has recently reported that the Trump Administration is considering closing the EPA’s ENERGY STAR Program. Final decisions have not been confirmed by the EPA. RESNET® will continue to monitor this situation and will share information as it becomes official.
